Privacy Policy

Effective Date: [October 30th, 2025]

At Lavinia Bakery & Café, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.laviniabakery.com.

1. Information We Collect

We may collect personal information that you choose to provide directly, including:

  • Name
  • Email address
  • Phone number
  • Location (city or postal code)
  • Reservation details
  • Order or transaction information if you make a purchase or gift card order

We may also collect non-identifiable information automatically through cookies and analytics tools, such as:

  • IP address
  • Browser and device type
  • Pages visited
  • Time spent on the website
  • General site activity and interactions

2. How We Use Your Information

We use the information we collect to:

  • Process reservations, inquiries, and orders
  • Fulfill purchases and deliver digital gift cards
  • Improve our website, products, and overall customer experience
  • Send updates, special offers, or newsletters if you choose to receive them
  • Maintain website security and functionality

3. Sharing Your Information

We do not sell or rent your personal information.
We may share limited information with trusted third-party service providers who help us operate our business, such as reservation platforms, payment processors, or analytics tools. These partners are required to protect your data and use it only for the purposes of providing their services to us.

4. Cookies and Analytics

Our website uses cookies to help us understand visitor behavior and improve performance. We may also use third-party analytics tools, such as Google Analytics, to collect anonymous traffic data. You can change your browser settings to decline cookies, but some parts of the website may not function properly as a result.

5. Your Rights and Choices

You have the right to:

  • Opt out of marketing emails at any time by following the unsubscribe link included in our messages
  • Request access to the personal information we hold about you
  • Ask us to correct or delete your information when appropriate

To make a privacy-related request, please contact us at info@laviniabakery.com.

6. Data Security

We take reasonable and appropriate measures to protect your personal information from loss, misuse, or unauthorized access. While we use secure systems and protocols, no method of data transmission over the internet can be guaranteed to be completely secure.

7. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us so we can delete it.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the new effective date. By continuing to use our website after updates are made, you accept the revised version.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Lavinia Bakery Inc.
Vancouver, BC, Canada
info@laviniabakery.com 

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